1–2 day dispatch
Orders leave our studio within two business days.
Australia wide · Tracked
Shipping &
Shipping &
safe delivery
Every poshak is wrapped in tissue, boxed flat and sent tracked from our Sydney studio. Free standard shipping on orders over $99.
Free shipping over
$99
Free over $99
Standard shipping is on us, anywhere in Australia.
Fully tracked
Tracking number emailed the moment we ship.
Packed with care
Tissue-wrapped, boxed flat so zari never creases.
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Overview
We ship Australia wide from our Sydney studio with Australia Post, and worldwide on request. Every poshak, mukut and jhula is wrapped in acid-free tissue and boxed flat so the zari and moti work arrives exactly as it left us.
- Dispatch
- 1–2 business days
- Standard delivery
- 3–7 business days
- Free shipping
- Orders over $99
- Carrier
- Australia Post, tracked
Options & rates
| Service | Cost | Delivery | Tracking |
|---|---|---|---|
| Standard | $9.95 | 3–7 business days | Yes |
| Express | $14.95 | 1–3 business days | Yes |
| Free standard | $0 over $99 | 3–7 business days | Yes |
| International | From $29.95 | 7–21 business days | Yes |
All prices are in AUD and include GST. Shipping is calculated at checkout before you pay.
Processing & dispatch
Order placed
Confirmation email lands within minutes.
Packed
Checked, tissue-wrapped and boxed flat.
Dispatched
Tracking number emailed to you same day.
Delivered
To your door, or your nearest post office.
- Orders placed before 12pm AEST on a business day are usually packed the same day.
- Weekend and public holiday orders are processed the next business day.
- Custom-stitched poshak adds 5–7 business days before dispatch.
Tracking your order
- A tracking link is emailed the moment your parcel is scanned.
- Track product in your account.
- Tracking can take up to 24 hours to show its first scan — that's normal.
- No email? Check spam, then contact us and we'll resend it.
Free shipping
- Applies automatically at checkout on orders over $99 AUD
- Calculated after discounts and before shipping
- Available to all Australian addresses, including regional
- Does not apply to Express upgrades or international orders
- Not available on bulk or wholesale mandir orders
Regional & remote
We deliver everywhere Australia Post does. Outside metro areas please allow extra time:
| Destination | Standard | Express |
|---|---|---|
| Sydney, Melbourne, Brisbane | 2–5 days | 1–3 days |
| Adelaide, Canberra, Hobart | 3–7 days | 2–3 days |
| Perth, Darwin | 5–10 days | 2–5 days |
| Regional & remote | +2–4 days | +1–3 days |
Festival cut-offs
Janmashtami and Diwali are our busiest weeks. Order by these dates to receive in time:
- Janmashtami — 10 days before
- Diwali — 12 days before
- Christmas — 15 December
- Express — 5 days before
During peak weeks dispatch may take 3–4 business days instead of 1–2. We'll always show current timing at checkout.
International shipping
- We ship worldwide from $29.95, tracked, in 7–21 business days.
- Duties, taxes and customs charges are yours to pay and are not included at checkout.
- Parcels refused at customs are returned to us less the shipping cost.
- Some countries restrict brass and sandalwood items — check your local rules first.
Delays, damage & missing parcels
My parcel is late
Allow 2 extra business days beyond the estimate, then contact us with your order number. We'll open an Australia Post enquiry on your behalf.
It arrived damaged
Email photos of the item and the outer box within 7 days of delivery. We'll replace, repair or refund — see our Refunds & Returns policy.
Tracking says delivered but nothing arrived
Check with neighbours and your local post office first, then tell us within 7 days so we can lodge an investigation.
I entered the wrong address
Email us immediately — we can usually change it before dispatch. Once posted, a redirect or re-delivery fee applies.
Can I collect locally?
Yes — free pickup from our Sydney studio by appointment. Choose Local Pickup at checkout and wait for the ready-to-collect email.
Your rights
Under the Australian Consumer Law, goods must be delivered within the agreed time, or within a reasonable time if none was agreed. If delivery is unreasonably late you may be entitled to a remedy. Risk passes to you on delivery — until then, a lost parcel is our problem to solve.
Nothing on this page limits your rights under the Australian Consumer Law.